Charges are withheld from upcoming payments or charged to the credit or debit card on file. All deductions will appear on the last page of the payment details in the Vivid Seats Broker Portal.
The total amount withheld or charged that is communicated to the seller will always be inclusive of the original payout amount. If the original payout has not been remitted at the time of an order cancellation, the order will be paid and the deduction will then be withheld.
For example, if a seller drops an order that would have had a $100 payout and Vivid Seats fulfills the order at a cost of $150, the seller is only responsible for an additional charge of $50. The order will be paid out in the amount of $100 with a $150 deduction.