Large Seller Support Portal

01. Large Seller Program 6

• 1.0 Introduction
• 1.1 Terms and Conditions
• 1.2 Definitions
• 1.3 Requirements
• 1.4 Point of Sale and Automation

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02. Account Management 3

• 2.1 Account Status
• 2.2 Listing Inventory
• 2.3 Notifications

03. Listing Policies 6

• 3.1 Speculation
• 3.2 Opt-In Events
• 3.3 Prohibited Events
• 3.4 Request New Events
• 3.5 Parking Passes

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04. Listing Accuracy 6

• 4.0 Listing Accuracy
• 4.1 Prohibited Listings
• 4.2 Listing Notes
• 4.3 In-Hand Dates
• 4.4 Postponed, Rescheduled, and Canceled Events

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06. Vivid Seats Broker Portal 1

• 6.0 Vivid Seats Broker Portal

07. Fulfillment Issues 4

• 7.1 Upgrading Seat Locations
• 7.2 Offering Replacement Tickets
• 7.3 Incorrect Tickets Shipped
• 7.4 Denial of Entry

08. Account & Reconciliation 4

• 8.1 Seller Fee
• 8.2 Payment Schedule
• 8.3 Payment Details
• 8.4 Charges & Deductions