Large Seller Support Portal

Seat locations may be upgraded without prior notice to Vivid Seats if: 1.) The order fits the following criteria:  The total sale price is less than $...

If available replacement options do not fall within the necessary criteria outlined in section 7.1, you must contact Seller Operations before fulfilling the...

It is the seller’s responsibility to ship the correct tickets to the customer, and to notify Vivid Seats immediately if they believe they have shipped incor...

Vivid Seats will notify the seller as soon as possible if a customer files a claim stating they have been denied entry at their event. When contacted, pleas...