07. Fulfillment Issues
Seat locations may be upgraded without prior notice to Vivid Seats if: 1.) The order fits the following criteria: The total sale price is less than $...
Wed, 1 May, 2024 at 1:55 PM
If available replacement options do not fall within the necessary criteria outlined in section 7.1, you must contact Seller Services before fulfilling the o...
Fri, 2 Oct, 2015 at 4:59 PM
It is the seller’s responsibility to ship the correct tickets to the customer, and to notify Vivid Seats immediately if they believe they have shipped incor...
Fri, 2 Oct, 2015 at 5:00 PM
Vivid Seats will notify the seller as soon as possible if a customer files a claim stating they have been denied entry at their event. When contacted, pleas...
Mon, 2 Nov, 2015 at 9:03 AM