04. Listing Accuracy
All listings must clearly state the section and row that are printed on the corresponding ticket(s). The printed section and row must also exist at the co...
Mon, 16 May, 2016 at 4:51 PM
All tickets must allow access to the general public. Admittance may not be restricted by any of the following: Gender Team preference Nationality or...
Wed, 21 Dec, 2022 at 10:47 AM
Any restriction printed on a ticket (e.g., “Limited View”, “Alcohol-Free”) must be included in the listing notes. Listings with disclosures that are found ...
Tue, 5 Mar, 2019 at 3:36 PM
In-hand dates are displayed to the customer in multiple stages of the order process: during browsing, during checkout, and post-purchase. Because of this,...
Tue, 20 Jan, 2026 at 10:48 AM
Postponed Events Vivid Seats may treat a postponed event as canceled if the company feels it is unlikely that a rescheduled date will be announced. T...
Thu, 10 May, 2018 at 11:52 AM
Delivery methods must be accurate at the time of listing, and sellers must not change the delivery method once the listing has been sold. Sellers may only c...
Thu, 10 May, 2018 at 11:56 AM
Sellers are required to specify a FV for each listing to an event at any Ontario venue. If the seller does not specify a FV, the Vivid Seats marketplace wil...
Wed, 4 Feb, 2026 at 10:24 AM
The State of Maine has banned the resale of event tickets for more than 10% of the total price of the original ticket (including taxes and fees). By listing...
Mon, 23 Feb, 2026 at 3:34 PM