Large Seller Support Portal

All listings must clearly state the section and row that are printed on the corresponding ticket(s). The printed section and row must also exist at the co...

All tickets must allow access to the general public. Admittance may not be restricted by any of the following:  Gender Team preference Nationality or...

Any restriction printed on a ticket (e.g., “Limited View”, “Alcohol-Free”) must be included in the listing notes. Listings with disclosures that are found ...

In-hand dates are displayed to the customer in multiple stages of the order process: during browsing, during checkout, and post-purchase. Because of this,...

Postponed Events Vivid Seats may treat a postponed event as canceled if the company feels it is unlikely that a rescheduled date will be announced. T...

Delivery methods must be accurate at the time of listing, and sellers must not change the delivery method once the listing has been sold. Sellers may only c...