Global split rules may be set through the Vivid Seats Broker Portal. The rules that are set will designate how many tickets you are willing to sell out of a ticket grouping of a selected size. The ticket split rules you create in the Vivid Seats Broker Portal will be implemented for all of your listed inventory.


Note: Global split rules will override any split rules that have been entered into a point of sale. 


To create a global split rule, proceed to your Vivid Seats Broker Portal and click on the "Ticket Splits" tab. Within that page, you will see a link to create a new split rule.


Global Ticket Split Rules:

  • These rules override all DEFAULT split types
  • If you use bulk upload and don't supply split types, DEFAULT
  • Any quantities not included in the rule will use the Default split type 


There are different drop-downs when creating a split rule:

  • Minimum Quantity: Range of 1-100
  • Maximum Quantity: Range of 1-100, unlimited
  • Split Type: Default, Never Leave One, Any, Custom



Split Type: Default

For quantities over 8, customers can select even quantities out of even ticket groups and can never leave you with a single for odd quantities. For quantities of 8 or more, you are never left with a single.



Split Type: Any

Customers can select any number of tickets out of the ticket group.



Split Type: Never Leave One

Customers can select any ticket quantity, so long as it does not leave you with a single ticket.



Split Type: Custom

Select what quantities a customer is able to select out of a group.