Paperless Delivery: Venue Walk-In


Venue walk-in should only be selected when a representative will be escorting the customer into the event. If tickets were purchased on a prepaid gift card, please see "Paperless Tickets on Prepaid Card - Local Pickup."


  1. Select "Paperless Tickets - Venue Walk-In"
  2. Enter the name and cell phone number of the representative that will be meeting the customer, along with any location details (gate number, landmark, etc.)
  3. Check the boxes indicating that tickets will be available starting one hour prior and that you agree to the Vivid Seats Seller Terms and Conditions.
  4. Click "Ship." All information entered will be communicated to the customer.