04. Special Delivery Fulfillment

Special Delivery Overview & Policies
Special Delivery Vivid Seats allows several alternate delivery methods beyond email delivery and FedEx shipping. These delivery methods are referred to ...
Tue, 27 Jan, 2026 at 2:17 PM
Hard Stock Tickets - Can Ship
Special Delivery: Hard Stock Shipping If you had originally anticipated an order requiring Special Delivery but receive hard stock tickets prior to the...
Tue, 27 Jan, 2026 at 2:18 PM
Paperless Delivery Protocol
Paperless Delivery Protocol Paperless tickets is a ticket format that requires the customer to produce and swipe the credit card that was originally use...
Wed, 21 Jan, 2026 at 2:11 PM
Paperless Delivery - Venue Walk-In
Paperless Delivery: Venue Walk-In Venue walk-in should only be selected when a representative will be escorting the customer into the event. If tickets...
Tue, 27 Jan, 2026 at 2:21 PM
Paperless Delivery - Local Pick Up
Local Pick Up Choosing "Paperless Tickets on Prepaid Card - Local Pickup" will provide you with 3 different options: Select "On Venu...
Wed, 21 Jan, 2026 at 3:24 PM
Paperless Delivery - Can Ship
Paperless Tickets on Prepaid Card - Can Ship Choose "Paperless Tickets on Prepaid Card - Can Ship" Select an accurate ship date Check the...
Tue, 27 Jan, 2026 at 2:22 PM
Venue Will Call
Venue Will Call Tickets that are made available for the customer at will call must be available for pick up at least one hour prior to the event. The ti...
Wed, 4 Feb, 2026 at 12:35 PM
Local Pick Up
Local Pick Up Choosing "Hard Stock Tickets - Local Pickup" will provide you with 4 different options: "On Venue Premises" if yours...
Wed, 4 Feb, 2026 at 10:44 AM