Account Management

What does Vivid Seats monitor on my account?
Accounts are monitored very closely for performance, efficiency, and Vivid Seats policy compliance.  The following categories are monitored on every...
Fri, 2 Oct, 2015 at 5:22 PM
How do I change my username and/or password?
Your username and password is provided to you upon account setup. This is the same username and password that you would have provided to your point of sale ...
Fri, 2 Oct, 2015 at 5:23 PM
How do I update my physical address, phone number, or emergency number?
If your physical address, phone number, or emergency number has changed, please submit a support ticket to Seller Services with the name of your account and...
Fri, 2 Oct, 2015 at 5:23 PM
The credit card I have on file is no longer valid. How do I update my information?
To update your credit card information, please proceed to the Vivid Seats Broker Portal and click "Account" in the upper right-hand corner. You wi...
Fri, 2 Oct, 2015 at 5:30 PM