Large Seller Support Portal
Welcome
Login
All Topics
Vivid Seats Large Seller Handbook
Vivid Seats Broker Portal
FAQ
New Releases
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Frequently Asked Questions
Delivery Methods
What if a customer does not show up for a Special Delivery pickup?
Vivid Seats guarantees that tickets will be available for pick up until 30 minutes after the listed start time of the event. The seller, or their representa...
Wed, 21 Jan, 2026 at 10:47 AM
« Previous
1
2
Next »