Delivery Methods
Vivid Seats allows sellers to list the following delivery methods: UPS Shipping: Hard stock tickets. Instant Download*: PDF e-tickets. Email Deliver...
Tue, 20 Jan, 2026 at 3:48 PM
Yes, Vivid Seats allows both Electronic Transfer and Mobile E-ticket listings.
Electronic Transfer tickets must be deliverable via Ticketmaster Ele...
Fri, 19 May, 2017 at 3:42 PM
After receiving a sale for a Special Delivery order, you will need to complete pick up instructions through the Vivid Seats Broker Portal. Everything that i...
Wed, 21 Jan, 2026 at 10:24 AM
The "Local Agent Name" and "Local Agent Number" will vary depending on the Special Delivery method. If the customer is meeting you ...
Mon, 26 Jan, 2026 at 11:50 AM
When tickets sell as "Special Delivery", you will be provided with numerous options in the Vivid Seats Broker Portal for that sale. This includes,...
Wed, 21 Jan, 2026 at 10:57 AM
All Special Delivery orders will provide the option of "Upload e-tickets" and "Hard Stock Tickets - Can Ship" (if there is enough time t...
Fri, 2 Oct, 2015 at 5:46 PM
Pick up locations should not be disclosed to the customer until after their order has been placed. Do not include names, addresses, or phone numbers associa...
Mon, 28 Jan, 2019 at 4:33 PM
If I am shipping paperless tickets on a gift card, do I need to include instructions in the package?
When fulfilling a paperless gift card order, all necessary information and instructions will be sent to the customer by Vivid Seats. Do not require your own...
Fri, 3 Mar, 2017 at 12:48 PM
"Flash Seats" will only appear as a Special Delivery option if the venue uses Flash Seats as a delivery method. There are new venues and events ut...
Fri, 2 Oct, 2015 at 5:47 PM
Vivid Seats will not hold a seller responsible if a customer does not claim the Flash Seats that have been transferred to them as long as the seller has ful...
Fri, 2 Oct, 2015 at 5:47 PM