Listing Inventory
All Large Seller Accounts are assigned a limited number of unconfirmed orders, per headliner, that they are allowed to have at any given time. Once a seller...
Fri, 2 Oct, 2015 at 5:31 PM
Listings will be deactivated if there has been no change to the upload file received by Vivid Seats over 24-48 hours. Generally, most Large Sellers will hav...
Fri, 2 Oct, 2015 at 5:31 PM
Your FTP credentials are the same credentials that you were provided upon account set up. This is the username and password that you use to log in to the Vi...
Fri, 2 Oct, 2015 at 5:31 PM
Your API token can be found by logging in to the Vivid Seats Broker Portal and clicking "Account" in the upper right hand corner. Click on the &qu...
Fri, 2 Oct, 2015 at 5:32 PM
Vivid Seats allows sellers to mask their listings for non-UK venues as long as the listed section and row & the actual section and row are within the au...
Tue, 1 Jul, 2025 at 11:08 AM
In-hand dates should not be less than 7 calendar days out from an event. If no in-hand date is specified in the listing file, or if the specified in-hand da...
Fri, 2 Oct, 2015 at 5:33 PM
High profile and high value events are generally considered "opt-in" events. In order to list tickets for an opt-in event, you must receive approv...
Fri, 2 Oct, 2015 at 5:33 PM
At Vivid Seats' discretion, tickets are available for purchase until after the start time of an event. It is the responsibility of the seller to take do...
Fri, 2 Oct, 2015 at 5:34 PM