Accounting

How do I update my PayPal email address?
If your PayPal email address has changed, please submit a support ticket with the new email address that you wish to use.  In an effort to prevent f...
Fri, 2 Oct, 2015 at 5:41 PM
When do I receive payments?
Payments are remitted every Wednesday in a lump sum. Orders become eligible for payment after tickets have been delivered to the customer. The eligibility o...
Tue, 5 Jan, 2016 at 11:15 AM
How do I know what orders were included on my payment?
Payment details can be found in the Vivid Seats Broker Portal by clicking "Account" in the upper right-hand corner, and then selecting the "P...
Fri, 2 Oct, 2015 at 5:41 PM
How do I know what was deducted from my payment?
View your payment details by clicking "Account" in the upper right hand corner of your Vivid Seats Broker Portal and then select the "Payment...
Fri, 2 Oct, 2015 at 5:42 PM
Why haven't I been paid for a specific order?
If your records indicate that you have not been paid on a specific order, this may be caused by the following:  The order is not yet eligible for p...
Fri, 2 Oct, 2015 at 5:42 PM