Large Seller Support Portal

If you have unsold inventory for the event, please change the in-hand date in your point of sale to reflect the delay.  To adjust your in-hand dates on ...

Vivid Seats will only update a seller's in-hand date at the seller's request, or (at times) for events that have delivery delays. For any in-hand da...

Hard stock tickets will sell as Special Delivery under the following conditions: If the in-hand date is set as the same day as the event. If the in-...

If you have sold tickets with an incorrect delivery method, please email brokers@vividseats.com with the order number & new delivery method. If the chan...

If an order if still active in your Broker Portal and past the in-hand date, you should fulfill as soon as you are able.  Depending on how far past the in-h...

Please send an email to brokers@vividseats.com with the order number(s) that are impacted. Please provide the address that tickets must be shipped to.  ...

Vivid Seats will contact the seller via phone or email when a customer accepts a replacement option. If the order is cancelled and/or replaced with other in...