Large Seller Support Portal

Orders that are not auto-accepted by a point of sale or automation software can be manually confirmed through the Vivid Seats Broker Portal.  Please be advi...

Airbills can be generated through the Vivid Seats Broker Portal by finding the order that you are ready to ship under the "Not Shipped" queue. Cli...

If you need to reprint or re-download an airbill, it is not necessary to submit a support ticket to obtain one. Airbills can be re-downloaded by locating th...

Tickets that are available for email delivery, but were not available for instant download at the time of a sale, must be uploaded through the Vivid Seats B...

When uploading a PDF file through the Vivid Seats Broker Portal, you may upload a file that contains other seats that are not intended for the Vivid Seats o...

For security reasons, the Vivid Seats Broker Portal will only allow the same number of PDFs as the quantity of tickets sold. For example, if you sell a 4-pa...

If you have purchased tickets from Vivid Seats in order to fulfill your sale with Vivid Seats, please complete the sale as you normally would had you purcha...